Shipping policy

At QuickDealMart, we are committed to processing and delivering your orders safely and efficiently across India. This Shipping Policy explains our order processing, shipping, delivery timelines, and related procedures.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

For Cash on Delivery (COD) orders, we may contact you to verify your order and delivery details before processing the shipment.

Orders placed on Sundays or public holidays may be processed on the next business day.

Processing times may be longer during sales, promotional periods, holidays, or due to circumstances beyond our reasonable control.

2. Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and logistics availability.

Delivery timelines are estimates and are not guaranteed. Remote locations, difficult-to-service areas, adverse weather, transportation disruptions, public holidays, high order volumes, or other unforeseen circumstances may cause delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Free shipping may be offered on selected products, orders, locations, or promotional campaigns. The applicable shipping charges shown at the time of purchase will apply.

4. Delivery Areas

QuickDealMart aims to deliver products across serviceable locations in India.

Delivery availability depends on the serviceability of the customer's PIN code and the availability of our logistics partners.

Some remote or restricted locations may not be serviceable.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or other available communication channels.

Tracking information may take some time to become active after the shipment is handed over to the logistics partner.

6. Delivery Attempts

Our logistics partner may make multiple delivery attempts to deliver your order.

Customers are requested to provide a correct and complete delivery address and remain available at the provided contact number during the expected delivery period.

If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the package, or repeated failed delivery attempts, the shipment may be returned to the sender.

7. Cash on Delivery Orders

For COD orders, customers are required to pay the applicable order amount directly to the delivery executive at the time of delivery.

COD availability may vary depending on the product, order value, PIN code, and logistics partner.

Customers are expected to accept genuine COD orders placed by them. Repeated refusal or non-acceptance of COD orders may affect the availability of COD for future purchases.

8. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • PIN code

  • Valid mobile number

  • Any relevant landmark or additional delivery instructions

QuickDealMart will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

9. Damaged Package

If the package appears visibly damaged, opened, or tampered with at the time of delivery, customers are advised to refuse delivery where reasonably possible or contact QuickDealMart immediately after receiving the package.

For damaged, defective, incorrect, or incomplete products, please refer to our Return and Refund Policy.

10. Delayed or Lost Shipments

While we work with logistics partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control.

If your order appears significantly delayed or is reported as lost by the logistics provider, please contact us at support@quickdealmart.co.in. We will coordinate with the relevant logistics partner and take reasonable steps to assist you.

11. Delivery to Remote Areas

Delivery to certain remote, rural, restricted, or difficult-to-service locations may require additional time or may not be available.

If a location is found to be non-serviceable after an order is placed, we may contact the customer regarding an alternative delivery option or cancellation, as applicable.

12. Cancellation After Dispatch

Once an order has been shipped or dispatched, cancellation may not be possible. In such cases, customers may need to accept the delivery and follow the applicable return procedure, subject to our Return and Refund Policy.

13. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us:

Business Name: Gagstone Traders

Brand Name: QuickDealMart

Website: https://quickdealmart.co.in/

Email: support@quickdealmart.co.in

GSTIN: 06AFBPW3892CIZC

Registered Address: Indersen Hospital, 513/17, Uttam Nagar, Uttam Nagar, Hansi, Hisar, Haryana – 125033

We appreciate your trust in QuickDealMart and thank you for shopping with us.